We do not process refunds but we do have a 30-day exchange policy. In order to qualify for an exchange the item must be in the original condition with tags on.

For any questions or concerns regarding exchanges please contact us at boreallopelta@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept exchanges on sale items.

To process an exchange please email us at boreallopelta@gmail.com for instructions on how to go about the exchange.